The Calypso Customer Support Team's comprehensive service packages are designed to provide you with the following:

• Access to and installation of software updates
• Preventive maintenance
• Spare parts coverage
• Technical and applications phone support
• Competitive rates for service performed after hours, overtime and holiday repairs.

Our team is available to assist you 24 hours a day. Our primary goal is to provide customers with quick and effective Customer Support Solutions. 

Site Preparation and Installation

Our Customer Support Team provides you comprehensive installation planning and training with consistent follow-up. Our dedicated project manager and experienced installation team work with you to minimize patient scheduling downtimes.

Product Training

Our dedicated training team ensure that your practice or center will be up and running quickly after your system is installed. Our approach to training employs a combination of didactic, hands-on and physician-peer training methods.

Reimbursement Resource Center

Calypso has resources to help manage local payer relations. Our Reimbursement Resource Center is staffed with experienced coding professionals to help you resolve billing and claims questions.

Community Outreach and Patient Education

Calypso has produced a GPS for the Body® Community Outreach Program comprised of a selection of branding elements and marketing material templates that you can customize to fit your specific audiences.