The Calypso Customer Support Team's comprehensive service packages are designed to provide you with the following:
Access to and installation of software updates
Spare parts coverage
Technical and applications phone support
Competitive rates for service performed after hours, overtime and holiday repairs.
Our team is available to assist you 24 hours a day. Our primary goal is to provide customers with quick and effective Customer Support Solutions.
Site Preparation and Installation
Our Customer Support Team provides you comprehensive installation planning and training with consistent follow-up. Our dedicated project manager and experienced installation team work with you to minimize patient scheduling downtimes.
Our dedicated training team ensure that your practice or center will be up and running quickly after your system is installed. Our approach to training employs a combination of didactic, hands-on and physician-peer training methods.
Calypso has resources to help manage local payer relations. Our Reimbursement Resource Center is staffed with experienced coding professionals to help you resolve billing and claims questions.
Calypso has produced a GPS for the Body® Community Outreach Program comprised of a selection of branding elements and marketing material templates that you can customize to fit your specific audiences.
Our clinicians were very impressed with the speed of installation and with the ease of operation. The system worked right out of the box which has rarely been my experience before.”
Martin J. Murphy, Ph.D.
Department of Radiation Oncology
Virginia Commonwealth University
Contact Us Toll Free
24 hours a day / 7 days a week