Our Customer Support Solutions Team is strategically located throughout the United States to provide customers the most efficient, effective, and timely support solutions possible.
Please contact Customer Support toll free at 1-888-48-TRACK (1-888-488-7225) for additional information and assistance.
Comprehensive Installation Support
Our experienced Customer Support Solutions Team provides comprehensive Calypso® System installation evaluation, planning, and scheduling, with 24/7 days a week technical support.
Our installation and training process is comprised of three main steps as described below.
1. Site Qualification and Preparation
The Customer Support Solutions Team qualifies your treatment room for your Calypso System installation.
2. Installation and Commissioning
The Calypso System is designed for quick installation and rapid uptime. Our Customer Support Solutions Team plans around your patient scheduling requirements for elimination of possible lost revenue due to patient scheduling.
Your partnership with Calypso Medical includes the following:
- Evaluation of your site for system installation
- 24 hours / 7 days a week Customer Support – 1-888-48-TRACK (1-888-488-7225)
- Site planning, scheduling, and technical training by an experienced professional training team
- Our team remains on site to guide your staff through initial patient treatments